Training / Workshop

The High Performance Board: Using the Code

09:30 – 16:30
NCVO Society Building, 8 All Saints Street, London, N1 9RL
£200 - £507 (membership status and organisation size dependent)

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This practical course will help you to embed the principles set out in the Charity Governance Code, endorsed by the Charity Commission, in your organisation. It explores effective systems and processes but also the importance of adopting a certain set of behaviours that will drive good governance. The course also looks at will look at how to foster and support productive relationships between board members, staff and volunteers that align with and will achieve the organisation’s strategic aims.

This course has been developed from NCVO’s governance work with a variety of charities over many years. It encompasses all we’ve learnt to ensure trustees make an effective contribution to the governance of their organisation, as well as create and maintain good relationships with staff.


By the end of the day you will have:

  • considered how achieve the right mix of skills and diversity on your board
  • identified key areas of good practice in board recruitment and review
  • discussed how to deal with challenging board members and conflict
  • examined how to engender team working on a board yet maintain individual independence of mind for effective decision making
  • considered how to develop and retain existing board members
  • examined the importance of succession planning
  • considered how to build an effective working relationship between the board and CEO/senior management team.
  • explore approaches to board appraisal and review
  • understood the role of the chair and vice chair in supporting effective governance


Trustees, chairs, senior staff and those with a role to play in the development of an effective board and good governance such as CEOs. This course has an emphasis on the practical application of the above elements.

For a more theoretical course see our Charity Trustees: Induction and refresher training.

“I came on this course at the end of January and I have to say it was excellent. A really good day and a really worthwhile investment. So I can thoroughly recommend it.” Lucie Dutton, Head of Governance, The Girls' Day School Trust.


Dan Francis leads NCVO’s work on governance. He has considerable experience supporting organisational development and leadership of charities of all sizes from across the sector. Dan sits as a member of the charity governance code steering group and has been heavily involved in authoring the most recent edition of the code. Dan’s background is from the youth and education sector having joined NCVO from the National Union of Students, where as a consultant, he supported the development of students’ unions. Dan has experience of interim senior management assignments in the voluntary sector and has served as a trustee for small and medium sized community and education charities.

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